Understanding the Work Health and Safety Act 2011 is crucial to the productivity and longevity of any Aussie business.

The Act itself is an incredibly long 233 pages, which means most people haven’t read it. We get it. So we’ve done the hard work for you.

Over a series of posts, Pegasus will be explaining the Act and what it means for you – in simple, practical terms that will help you comply and stay on the right side of the rules.

In part one, we covered The Basic – What Is It? Today we take a look at the various duties outlined in the Act and what they mean.

Part Two: The Details – What Is Your Duty?

In a nutshell

Everyone is responsible for behaving in a way that eliminates or minimises risks to their health and safety, or that of others. Basically, don’t be a turkey.

Let’s take a look

From employers to workers, we’re all responsible for making sure our workplace is a safe place. The difference is the duty of care at each level which are split up into primary duty, upstream duty, officer duty, and worker duty.

Tip: While you can’t transfer your duties to someone else, you can have more than one duty.

Primary Duty

This is the responsibility of the employer—or in the terms of the Act, the person conducting a business of undertaking. It’s about providing a work environment that presents minimal risks to the health and safety of workers, as far as is reasonably practicable.

There are several areas of primary duty:

  • Safe plant, buildings, and systems of work
  • Safe handling procedures
  • Access to appropriate facilities to carry out work
  • Adequate training for workers

Self-employed? You’re covered under primary duties. You still have a responsibility to ensure health and safety – even when you work for yourself.

A refresher of what is reasonably practicable in this context

Eliminating or minimising the risk of injury in the workplace. This happens after various factors such as the likelihood and severity of an apparent risk, what it would take to control it, and weighing it against the costs associated with eliminating or minimising it.

Upstream Duty

You will have additional duties—also known as upstream duties—if:

  • You’re responsible for managing fixtures, fittings or plant;
  • You design, manufacture, import or supply plant, substances or structures;
  • You install, construct or commission plant or structures.

Under these duties, you must make sure the physical structure of the workplace won’t harm the health and safety of workers.

Officer Duty

Officers – who can be, for example, executives or directors –  must exercise due diligence to ensure people comply with their duties and obligations under the Act.

Officer duties may include:

  • Reporting notifiable incidents
  • Consulting with workers
  • Ensuring compliance with notices issued under the Act
  • Providing training and instruction to workers about work health and safety
  • Ensuring health and safety representatives are trained

What is due diligence in relation to work health and safety duties?

Due diligence includes reasonable steps to:

  • Have up-to-date knowledge of work health and safety matters;
  • Understand hazards and risks in the workplace;
  • Ensure people have access to appropriate resources and processes to eliminate or minimise health and safety risks;
  • Have a process in place for reporting incidents, hazards and risks, and an appropriate response time;
  • Implement processes for complying with duties and obligations in relation to the Act

Worker Duty

As with all other duties, worker duties can mostly be summarised by two actions:

  1. Take reasonable care of your own health and safety
  2. Make sure you don’t adversely affect the health and safety of others

This extends to:

  • Complying with instructions from your employer in relation to the Act
  • Cooperating with policies or procedures relating to work health and safety

Beyond simple compliance, workers have the right to stop or refuse to carry out work if they have reasonable concern that they may be exposed to serious risk.

If this happens, workers should be redirected to different work until the issue is resolved.

Other Duties

Additional duties apply to visitors.

When visiting any workplace, you should:

  • Look after your own health and safety
  • Act in a way that doesn’t adversely affect the health and safety of others
  • Follow instructions relating to health and safety

The exception

When it comes to duties, exceptions apply to volunteers, volunteer associations, and unincorporated associations. Volunteers can’t be prosecuted for non-compliance with health and safety duties, other than in their capacity as a worker or visitor. Volunteer Associations are excluded from primary duties for the purposes of the Act. Unincorporated Associations are excluded and cannot commit an offence.

The exception to the exception (you read that right): an officer or worker of an unincorporated association is still liable under the Act unless they’re a volunteer.

Okay, now I have the details. How do I make sure everyone is doing the right thing?

In our experience, all organisations benefit from clear WHS policies which are both available and communicated to workers. How can you uphold your duties unless you’re familiar with them?

Every person, from management level to worker, needs to understand their roles and responsibilities in keeping the workplace safe.

Here’s how you can do this:

WHS Policies

You need a WHS policy. Not only does it fulfil your legal obligations, it provides a central location for your workers to understand their duties.

These policies state your intention to provide a safe and healthy workplace, and how you plan to do this through objectives and targets. It’s important to acknowledge you understand your legal duties and that you will comply with them in relation to the Act.

Your WHS Policy needs to be signed by the company director, and be regularly updated to reflect current practices.

As we touched on in our previous post, the Pegasus Safety Management System (SMS) Knowledge Base is a great resource and includes example WHS policies for general organisations and for sole traders. We’ve got decades of experience in reviewing these for our clients, we can help make sure your policy is correct, clear and meets the mark.

Systems of Work

Systems of work is all about procedures—and lots of them. They’re generally step-by-step instructions which help workers carry out routine operations at your business. How many and the kind of procedures you need will depend on the work you’re in, and again the Pegasus SMS Knowledge Base and Auditing team are a great resource here.

Our clients often ask contracting companies to provide these documents as part of Company Pre-Qualification to work for them.

Systems of work can include, but aren’t limited to:

  • Management of Incidents
  • Emergency Management
  • Personal Protective Equipment (PPE)
  • Fatigue Management
  • Drugs & Alcohol Policy
  • Confined Space work
  • Hazardous Substances & Dangerous Goods
  • Asbestos
  • Dust Control, Gases and Vapors
  • Energised electrical Installations or Services
  • Hot Works
  • Lock Out, Tagging and Isolation
  • Noise Management
  • Plant & Equipment
  • Working at Heights
  • Demolition
  • Gas Distribution Mains or Piping
  • Structural Alterations
  • Telecommunications Infrastructure
  • Tilt-up or Precast Concrete
  • Traffic Management
  • Tunnels, Shafts or Trenches
  • Chemical, Fuel or Refrigerant Lines

Work Health and Safety Training

There is where a Learning Management System (LMS) is about to become your new best friend. Training is critical in providing support to your workers. You also need to be able to prove your workforce is trained to meet your health and safety obligations.

In the Pegasus LMS, workers can complete inductions and training tied to safety outcomes and legislative requirements. By running a simple report, you have access to data and evidence about the training your workforce has, and, critically, any training they’re missing.

The above systems of work can be set as competencies against work roles in the Pegasus platform which a worker will need to complete to work for you.

This simple risk management process helps you comply with the Act and keep your workforce safe on site.

Examples of internal training can include:

  • Incident management training
  • SWMS training

In the next post of this series, we’ll be looking at how your business can enact their duties in relation to the Act.


More From Our Blog

Hear From The Experts – What Sets Pegasus Apart

Hear From The Experts – What Sets Pegasus Apart

We spoke with Pegasus Client Account Manager Tennille Evans to find out what sets Pegasus apart from other...

  • 16 Jun 2021
Long-Serving Pegasus Trainer Heads Into Retirement

Long-Serving Pegasus Trainer Heads Into Retirement

After a long career, Robin Hopps reflects on his time training open cut examiners in the Hunter Valley.

  • 15 Jun 2021
Pegasus Rejects These Documents – Here’s Why

Pegasus Rejects These Documents – Here’s Why

What makes Pegasus stand out from the crowd is our verification guarantee. It’s what makes us essential.

  • 02 Jun 2021

Ready to get started?

Talk to our team

What can we do for you?

View our products