The Challenge

Hilton Foods is part of the Hilton Food Group, established in the UK with meat manufacturing plants worldwide.

One of Hilton’s top priorities is to achieve continual improvements in health and safety. Staff review policies, processes, and procedures to ensure risks are properly assessed, with actions taken to protect the safety of all workers.

When Hilton branched out from Woolworths into their own private entity in 2018, there was already a strong understanding of Pegasus and how it supports the safety of Woolworths contractors. That same risk management and certainty was needed at Hilton.

The Solution

Using the end-to-end Pegasus solution is saving Hilton time and money spent on manual processes, and giving the company certainty of a safe workforce.

Company Pre-Qualification has replaced the need to phone contactor’s insurance companies, as documents are collected, compared and verified to set safety standards.

Worker Competency Management enables Hilton contractors to upload the appropriate qualifications direct to the system, avoiding double handling and encouraging self-service.

A Trusted System

Head of Safety and Wellbeing, Chris Taylor, brought his experience and knowledge of the Pegasus system in the transition from Woolworths to Hilton.

Now Pegasus manages safety and compliance of over 1,700 workers from over 200 companies for Hilton across three states.

“Some systems have some of what Pegasus offer and others have the other part,” said Chris.

“What we really found was that there was not one provider that offers the end to end solution that Pegasus offers.”

“This was always going to be more appealing to me because it means less work for us.”

Consistent Standards for Risk Management

The biggest risk for Hilton Foods is a worker suffering an injury or accident while on one of their sites.

Through the Pegasus Company Pre-Qualification, Worker Competency Management and Learning Management products, Hilton Foods contractors have become more compliant and safe workers – proving their competence and completing their safety training.

“There’s all different perceptions around what good compliance on contractor management is,” said Chris.

“I think Pegasus is probably the closest you can get to good compliance; the benefit is you’ve got a consistent standard for everyone that’s being employed.”

“It’s ensuring the risk is managed.”

Ahead of the Game

Having Pegasus already in place has been crucial when COVID-19 become an issue on job sites globally. Site access solutions linked to worker profiles, and the ability to crosscheck contractors on site, means Hilton can quickly find the information they need to trace a worker’s time on site.

As Hilton expands their operations into New Zealand, they will be leveraging the same process which has seen a successful Pegasus implementation in Australia.

“The engineering manager over in New Zealand is quite supportive of it and thinks it’s a fantastic solution,” said Chris.

Using Pegasus has attracted more qualified contractors for Hilton Foods which brings a certain level of comfort.

“It’s a system that sits there and we use it and it’s good,” said Chris. “We’re all supportive of it.”

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