Hilton Foods is part of the Hilton Food Group, established in the UK with meat manufacturing plants worldwide.
One of Hilton’s top priorities is to achieve continual improvements in health and safety. Staff review policies, processes, and procedures to ensure risks are properly assessed, with actions taken to protect the safety of all workers.
When Hilton branched out from Woolworths into their own private entity in 2018, there was already a strong understanding of Pegasus and how it supports the safety of Woolworths contractors. That same risk management and certainty was needed at Hilton.
Using the end-to-end Pegasus solution is saving Hilton time and money spent on manual processes, and giving the company certainty of a safe workforce.
Company Pre-Qualification has replaced the need to phone contactor’s insurance companies, as documents are collected, compared and verified to set safety standards.
Worker Competency Management enables Hilton contractors to upload the appropriate qualifications direct to the system, avoiding double handling and encouraging self-service.
Head of Safety and Wellbeing, Chris Taylor, brought his experience and knowledge of the Pegasus system in the transition from Woolworths to Hilton.
Now Pegasus manages safety and compliance of over 1,700 workers from over 200 companies for Hilton across three states.
“Some systems have some of what Pegasus offer and others have the other part,” said Chris.
“What we really found was that there was not one provider that offers the end to end solution that Pegasus offers.”
“This was always going to be more appealing to me because it means less work for us.”
The biggest risk for Hilton Foods is a worker suffering an injury or accident while on one of their sites.
Through the Pegasus Company Pre-Qualification, Worker Competency Management and Learning Management products, Hilton Foods contractors have become more compliant and safe workers – proving their competence and completing their safety training.
“There’s all different perceptions around what good compliance on contractor management is,” said Chris.
“I think Pegasus is probably the closest you can get to good compliance; the benefit is you’ve got a consistent standard for everyone that’s being employed.”
“It’s ensuring the risk is managed.”
Having Pegasus already in place has been crucial when COVID-19 become an issue on job sites globally. Site access solutions linked to worker profiles, and the ability to crosscheck contractors on site, means Hilton can quickly find the information they need to trace a worker’s time on site.
As Hilton expands their operations into New Zealand, they will be leveraging the same process which has seen a successful Pegasus implementation in Australia.
“The engineering manager over in New Zealand is quite supportive of it and thinks it’s a fantastic solution,” said Chris.
Using Pegasus has attracted more qualified contractors for Hilton Foods which brings a certain level of comfort.
“It’s a system that sits there and we use it and it’s good,” said Chris. “We’re all supportive of it.”
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“The greatest benefit of working with Pegasus has been the high level of innovation and features available in their packages that aren’t available in other products we have investigated.”
“I’d check Pegasus two to three times a day. It became a single source of truth for workers and safety on the project.”
"Working alone, the data entry was extremely high. I could spend one or two days entering 100 – 200 certs. The system is automatically updated, and I save two full days of work all up - yesterday I was done within 4 hours.”
“The Pegasus platform allows us to standardise the onboarding and induction of contractors nationally, with the robust system underpinning our contractor management process.”
“Pegasus is now used in managing safety, job planning and reviewing the commercial side of things. Pegasus is now integrated with everything we do.”