Now Live: Supplier Portal Training Competency Status Enhancement

We’re excited to announce a new enhancement to the Supplier Portal, focusing on Training Competency Status. This update improves the visibility of workers’ training enrolment in the Supplier Portal.

Overview of the Enhancement:

The Training Competency Status Enhancement will provide a clearer view of a worker’s training enrolment status within the Supplier Portal. This update is designed to ensure that users can easily determine whether a worker has been enrolled in training or needs to be enrolled.

Note: The update in this release is specifically related to the PENDING status for training competencies. Please be assured that existing training competency status assignments, including statuses Valid and Expired, will not be changed.

Breakdown of Training Competency Statuses:

Key Features: 

Enrolled Status: A new ‘Enrolled’ status will be displayed on the training competency when a worker has a current training enrolment, indicating that the training has not yet been completed.

Existing Training Enrolment Message: When a worker has a current training enrolment or requires a document upload, an ‘Existing Training Enrolment’ message will be displayed.

Pre-Enrolment Statuses: Additional statuses, such as ‘Pending – Course Selection’ and ‘Pending – Session Selection,’ will be introduced to provide further clarity on the enrolment process.

Benefits: 

Reduced Duplicate Enrolments: By clearly displaying a worker’s enrolment status, unnecessary or duplicate training enrolments can be avoided.

Fewer Document Uploads: With improved visibility, there will be a reduction in the number of documents uploaded when a training enrolment is outstanding.

Enhanced User Experience: This enhancement aims to improve the end-user experience by providing clear and concise information regarding training enrolment.

Our support teams are always available to assist you via the regular support phone line or email if you have any questions.