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About The Client

Visy, a large manufacturer of paper goods, lives and breathes a culture that ensures workers are compliant and hold the right skills and qualifications to do their jobs. With over 5,000 employees, managing this compliance task is a considerable undertaking.

Visy’s largest single facility is in Tumut, a rural town of around 6,000 people set in the lush foothills of Australia’s Snowy Mountains. Each year, this giant pulp and paper mill must undergo a total maintenance shutdown (MSD) to allow for critical upkeep and inspections.

The Visy Tumut MSD is the largest annual maintenance shutdown in Australian industry. In most years, some 1,500 workers from various companies are contracted by Visy to take part in two weeks of round-the-clock work to make sure the giant facility is up to spec. Every single one of these workers must have the right skills, qualifications, insurances, Workcover tickets and licences to enter the site and do their job.

Where Pegasus Came In

In 2016, Visy approached Pegasus to help it manage compliance at its Tumut site – not just for the MSDs, but also across the whole year.

The first part of implementing the Pegasus solution was to introduce a system to transfer Visy’s current systems into an online platform that would enable company pre-qualification and manage worker compliance.

Over several iterations and updates, Pegasus delivered an easy-to-use yet powerful solution for contractors new to Visy. Once all the contractor’s employees were uploaded in the system, the solution could then determine if an individual needed to complete any online training or supply documentation to support their qualifications.

Currently in service, the full system - which Visy has come to simply refer to as “Pegasus” - keeps track of all contractor qualifications, licenses and insurances. It sends notifications to the contractor and the company they work for when any of this documentation is up for renewal to ensure it is updated well before it expires.

Another function of the system is ensuring all contracted workers scheduled to work on-site meet Visy’s own requirements for that job and that they have undergone the relevant inductions.

Case Study

What We Achieved

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