About The Client

City FM provides innovative facilities management solutions that ensure successful, long-term outcomes for its partners.

One of the world’s largest privately-owned facilities management companies, City FM employs more than 13,000 people across four continents.

Providing contractors to leading organisations including Coles, Target, Lifeblood, and mycar, City FM has long prioritised contractor safety management.

Previous systems had not been adopted effectively across its operations, often resulting in shortcuts as the operations team was skipped, and risk was not being managed.



Where Pegasus Came In

City FM conducted a rigorous process to find a provider to support its contractor safety and compliance business priorities, selecting Pegasus as the best fit.

City FM values collaboration and transparency, and with their focus on long-term, mutually beneficial partnerships, found a compatible partner with us.

Pegasus has quickly become ingrained in the City FM business. If a contractor isn’t accredited in Pegasus, they aren’t sent work orders.

With Pegasus Company Pre-Qualification, City FM contracting companies register their business and upload licences and insurances for verification. The user-friendly platform has been readily adopted by staff, offering the insight into the contractor workforce City FM was seeking.



What We Achieved

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