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What a year!

Just when we thought 2020 was our biggest year ever, in swooped 2021 to take out the crown. It’s been a year of global growth—expanding our reach and providing global workforce management solutions. First when we acquired iskills in New Zealand, and then when we were acquired by Avetta.

2021 was meant to be a post-COVID year. But new variants and outbreaks saw another year of disrupted workforces. Some industries were shutdown. Others had to navigate working overtime with increased risk to their health.

Through it all, Pegasus has worked hard, supporting our clients by doing everything we possibly can to keep your workforces safe on site.

Let’s look back on the year that was.

New Acquisitions

In March, we acquired iskills, a New Zealand-based competency management specialist and training consultancy service who we’ve been partnering with for two years. This allowed us to expand our services in New Zealand, establishing an important presence across the ditch.

If that wasn’t big enough, in May we began the process of joining US-based Avetta, the world’s leading provider of supply chain risk management software. Combining our solutions and expertise—Avetta’s supplier/company focus and our worker competency leadership—has added value to each other, our people, and our clients.

“NSW has a long history of technology success and leading the charge in the digitisation of businesses across Australia. The history and success of Pegasus is a testament to the strength of innovation, not just in major cities but also in regional areas like Newcastle. It’s proof that the right idea can come from anywhere,” the Hon. Stuart Ayres MP, NSW Minister for Jobs, Investment, Tourism and Western Sydney.

Together, we’ve become the largest provider of supply chain risk management and compliance solutions with 150,000+ suppliers and contractors, and over 4 million managed workers.

Growing the Network with New Clients

Even though the world has continued to be disrupted far longer than anyone predicted, we’ve still been able to welcome new clients as partners.

We expanded our construction providers with the addition of BESIX Watpac who signed on with their Sydney Metro work at Barangaroo Station. CBRE became the first Joint Pegasus and Avetta client—using both Avetta Connect and Pegasus Worker Competency Management.

Our utilities solution expanded with the addition of Synergy and Zinfra Jemena whose field-based contractors and sub-contractors register both their business and workers to maintain compliance. Aurizon, who previously used Rail Safety Worker, have expanded our rail portfolio. Anglo American and New Wilkie Energy joined our mining solution.

We saw expansion in New Zealand with the addition of Downer NZ and Fletcher Building joining our construction clients.

New Technology Partner for Disability Skills Passport

An exciting development this year was a digital skills passport which was piloted in Western Australia to support the growing disability sector.

Led by the National Disability Services in WA with the support of WA’s Department of Communities, the Disability Skills Passport was created to increase the portability of training qualifications and help fast track employment in the growing disability sector. It will also assist with quality assuring the workforce.

The passport is a simple way for Support Workers to show proof of their training and qualifications. The Passport was trialed among five service providers in Western Australia as part of a pilot.

What Pegasus is doing with the Disability Skills Passport is showing the industry what a future could look like with a competency framework in place for support workers. A future state we’re excited about.

Expanding Solutions and Managing New Sites

The beauty of the Pegasus solution is our ability to scale with your business. As new sites or projects are added to your business, you can bring us along to manage workforce compliance.

New client from 2020 Aeris Resources expanded to include their Cracow Gold Mine. Great River City Light Rail, BHP and Lendlease all added Asset Management to their workforce management solution. There was growth within our manufacturing clients as Lion added Australian sites and Visy added Site Access to their Smithfield site.

When Service Stream acquired Lendlease’s services earlier this year, they chose to remain with Pegasus for managing worker compliance.

Lendlease also kicked off projects:

  • Campbell Barracks
  • Fort Street Public School
  • Liverpool Hospital
  • ConnectSydney
  • SA Water Field Operations Metro
  • WA Transport Infrastructure Civil
  • Curtin University B105
  • Victoria Cross ISD

While Transgrid added the following projects:

  • ACT BESS
  • Deniliquin Secondary System Replacement
  • Berrybank Wind Farm Stage 2
  • TL25/26 Tower Life Ext
  • Wagga Substation
  • TL99A Wood Pole Replacement
  • 3W Line Refurbishment Project

Software updates to better support our clients

We’re constantly looking for ways to improve and update our software to ensure we’re supporting our clients with the best tools and resources available for managing their workforce.

Pegasus secured the federally funded Innovation Connections Grant in partnership with the University of Newcastle to develop the artificial intelligence (AI) capability in our platforms. Two of our software developers, in partnership with the university, have been developing and optimizing a series of unique AI algorithms to improve the speed of our document and competency verification service. Watch this space for when this exciting development will be available!

To make our portals more accessible, we’ve made sure our portals can support multiple languages, starting off with French, German and Spanish. Further languages will be available as the system continues to roll out.

With online learning here to stay, the Pegasus RTO transformed the traditionally classroom-based Site Safety Supervisor Course to an online format.

Responding to COVID-19

With COVID-19 still very much a challenge in workplaces, Pegasus continued to adapt to provide our clients with the support they needed. In addition to the COVID-19 inductions, customized thermal imaging cameras, COVID-19 Workforce Mapping, and Pegasus Mobile Check In developed in 2020, this year saw the addition of new software developments.

As vaccinations rolled out across the country and mandates came into play in various industries, Pegasus developed in our platform the ability to collect and verify a workers COVID-19 digital certificate as proof of vaccination. This allowed our clients to manage access to their sites and capture data on vaccinate workers.

When changes occurred across the construction industry during the NSW outbreaks this year, many of our clients utilised Broadcasting to communicate what these changes would mean to their workforce.

Sharing the Pegasus Story

It’s been another great year for our PegPals. Our CEO Adam Boyle raised almost $18,000 for Vinnies annual CEO Sleepout. Adam also appeared on the podcast Open The Pod Bay Doors and in Startup Stories as part of Spark Festival.

Our Head of People and Culture Pru Killick was a guest speaker at NSW’s second OCE forum with Core Mine Training.

We partnered with Kim Nguyen, the director of Core Mine Training, on our first Pegasus webinar—Authentic Leadership (you can watch it on demand here).

We also said “see you later” to the original Pegasus developer and author of our software Onsite Track Easy, Phil Charley as he headed into retirement.

One of our values at Pegasus is our focus on community. We finished off the year at the Maitland Mustangs Basketball Presentation where our PegPals Karlee Grayson and Billy Parsons received Most Valuable Player Awards. We’ve been proud sponsors of the Mustangs for years—which Adam was recognised for with a jersey sporting the #5 he used to wear as a Mustang.

Through these opportunities, we’ve been able to showcase how Pegasus invests in our people, providing training opportunities and career pathways in technology within Newcastle.

The Numbers in 2021

The culmination of the Pegasus platform is Site Access, which is made up of logpoints, kiosks and hardware where workers swipe on and off site. As technology progresses, the pressure for physical access control systems needs to be more flexible.

In response to evolving technology requirements, we have seen the use of mobile applications for logging workers’ movements more than ever before. This allows projects, sites and facilities of all sizes to be engaged with the Pegasus network without the need for physical access control.

These numbers reflect our clients and their workers who use physical access points.

  • 6 million swipes at Pegasus access points
  • 192,417 workers representing 5,934 companies
  • 51 million hours worked on site
  • Average shift of 6.72 hours

Our biggest industry for workers on site this year was Mining, followed by Retail and then Construction.


It’s been another year we didn’t expect, and we want to thank all our clients, partners, and friends for their support this year. We’re excited for what’s waiting for Pegasus in 2022!

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